Let AI handle
90% of vacation-rental
guest messaging.
A one-time build service for guest-response automation across Beds24, AirHost, or QR-based flows. No mandatory fixed monthly fee, and post-verification invoicing is available.
Approx. USD display at 1 USD ≈ ¥159. Checkout is billed in JPY.
90 sec
Average first reply time
50+ rooms
Currently operating
AVAILABLE ACROSS
Do these guest-response issues
still slow down operations?
Late-night guest messages still interrupt your team
Check-in, Wi-Fi, and arrival questions still land on someone’s phone after hours.
Multilingual guest support depends on who is online
International inquiries keep arriving, and response quality changes depending on the staff member on duty.
Upsell and request opportunities are being missed
Early check-in, luggage storage, parking, and add-on offers are still handled ad hoc instead of through a structured flow.
Operator feedback from live deployments
across Osaka, Hokkaido, Tokyo, Kyoto, and more
“We no longer live with a phone in hand at midnight. We now run early check-in / late checkout, luggage storage, and parking within the same system, and rule changes are handled just by updating Airtable.”
GBL HOUSE OSAKA
Owner · Osaka · 20 rooms
85%+
automation rate achieved
“Once it was connected through n8n, deep-night guest messages from overseas could still be covered 24/7. The number of times we had to wake up staff dropped sharply.”
Private host
Vacation-rental operator · Hokkaido · 8 rooms
24h
first-line unattended coverage
* Currently running across 50+ rooms total · View case studies →
POSITIONING
Beds24, AirHost, or QR-based entry.
The same concierge AI agent handles all three.
The entry path changes, but the guest-facing AI agent remains the same. Beds24 uses reservation and message data directly. AirHost uses its guest-page and pre-check-in flow. QR-based entry starts from on-site signage and self-service guidance when no PMS is being used.
Multilingual support, upsell prompts, high-risk handoff, and staff alerts are shared across every setup type.
Beds24 integration
Direct API-style workflow- Starts from booking and message data
- Keeps reservation context in the main workflow
- No extra guest app required
AirHost integration
Guest-page driven- Works from pre-check-in URLs and guest pages
- Preserves the existing AirHost journey
- Adds multilingual and operational routing behind it
Shared AI layer
Common across all setups- Multilingual guest support and upsells
- Urgent handoff and staff alerting
- Automatic hold for high-risk categories
Multilingual, unattended,
and operationally visible.
Guest-response logs, reply types, and handoff alerts are all visible, so the workflow never becomes a black box. Common questions are answered automatically, while AI-unsafe cases are routed to staff.
Refunds, incidents, neighborhood issues, and equipment trouble are never auto-sent.
Alert channels such as LINE, Slack, and Telegram are configured during setup. The workflow does not become unattended in dangerous cases.
GUEST RESPONSE LOG
Operations table view
| # | Logged at | Property | Language | Guest message | Reply type | Reply summary |
|---|---|---|---|---|---|---|
| 1 | 02:14 | Minamihorie 101 | 🇯🇵 JA | Please tell me the check-in steps | fixed | Key box is beside the entrance... |
| 2 | 03:41 | Minamihorie 101 | 🇺🇸 EN | Is early check-in at 12pm possible? | ai | Early check-in is available for $13... |
| 3 | 06:08 | Namba 203 | 🇨🇳 ZH | 停车场在哪里？怎么进入？ | fixed | Parking is near the north-side entrance... |
| 4 | 07:22 | Namba 203 | 🇩🇪 DE | ⚠Ich möchte eine Rückerstattung Refund request | handoff | — Sent to staff review |
| 5 | 08:55 | Minamihorie 101 | 🇯🇵 JA | I forgot the Wi-Fi password | fixed | The Wi-Fi password is on the room card... |
| 6 | 10:03 | Minamihorie 102 | 🇹🇭 TH | ⚠ข้างห้องมีเสียงดังมากตอนกลางคืน Neighbor issue | handoff | — Escalated to staff |
| 7 | 11:30 | Namba 203 | 🇬🇧 EN | Can we leave luggage before check-in? | ai | Yes, luggage drop-off is available from... |
* Screen for illustration. Actual log structure depends on the deployed configuration.
70%
automation rate
24h
no overnight pause
80+
major languages included
Namba 203
Guest escalation thread
07:22
Guest
Ich möchte eine Rückerstattung
AI Agent
Staff handoff started. No automatic guest reply will be sent.
Waiting for staff action...
Beds24, AirHost, or QR-code-based —choose the setup that matches your operation.
The difference is how reservation context is connected and where guests enter the guidance flow. Beds24 starts from booking and messages, AirHost starts from the guest-page flow, and QR-code-based entry starts from on-site guidance without PMS dependency.
01
MainBeds24 integration plan
Best for operators who want booking and message data to stay the main trigger.
Up to 3 properties
- Multilingual guest support (EN / ZH / KO / more)
- Automated upsell prompts
- Staff alert and handoff for risky cases
- Automatic hold for dangerous categories
Main path
Beds24 booking / messages → iPaaS → AI guest handling
Operators can keep using reservation data and messages as-is, while guests naturally enter through the same booking-message flow.
02
AirHost integration plan
Best for operators who want to use pre-check-in URLs and guest-page guidance.
Up to 3 properties
- Guest-page and entry-flow design (including pre-check-in URLs)
- Multilingual guest support (EN / ZH / KO / more)
- Automated upsell prompts
- Staff alert and handoff for risky cases
Main path
AirHost pre-check-in URL or auto message → AI guest handling
Operators can keep the existing AirHost flow intact, while guests receive guidance directly inside the guest-page experience.
03
QR-code-based plan
Best for operators who want to start from on-site QR guidance without a PMS dependency.
Up to 3 properties
- On-site QR code and guest-page setup
- Multilingual FAQ replies and check-in guidance
- Self-service flow and first-line request intake
Main path
On-site QR code → guest page → AI self-service flow
Operators can launch quickly even without a PMS, while guests enter from QR signs or a direct guest link.
GUARANTEES
Invoice after live verification (optional)
Choose between immediate Stripe checkout and invoice payment after live verification if you want to reduce launch risk.
30-day operation guarantee
Any configuration issue or unexpected malfunction within 30 days of launch is fixed at no additional charge.
One test-adjust cycle included
Initial setup includes rule mapping and one round of test adjustment before full live operation.
Build your setup,
and estimate the total instantly.
Choose the entry model, add extra properties if needed, and decide whether you want to self-manage infrastructure costs. No mandatory fixed monthly fee.
Approx. USD display at 1 USD ≈ ¥159. Checkout is billed in JPY.
CHOOSE YOUR ENTRY TYPE
ADD EXTRA PROPERTIES
If you need more than 3 properties, add them here. When bundled with the initial build, the rate is 30% off (¥14,000 / property).
OPTIONAL SETTINGS
Add monthly operations and maintenance only when you need it.
The core service is a one-time build. If you later want connection checks, iPaaS / AI API updates, and light operational support, you can add one of these plans based on the number of properties you run.
Approx. USD display at 1 USD ≈ ¥159. Checkout is billed in JPY.
Up to 3 properties $31 / month approx. (billed in JPY) | 4–8 properties $50 / month approx. (billed in JPY) | POPULAR 9–20 properties $93 / month approx. (billed in JPY) | 21–40 properties $156 / month approx. (billed in JPY) | 41+ properties Custom quote | |
|---|---|---|---|---|---|
| Core support | |||||
| Connection checks and health review | |||||
| One monthly adjustment cycle | |||||
| Rule difference updates | |||||
| Extended support | |||||
| Recurring performance summary | |||||
| Priority support handling | |||||
| Enterprise support | |||||
| Monthly improvement cycle | |||||
| Dedicated Slack channel | |||||
Included across all plans: iPaaS support, AI API support, periodic updates, and light urgent issue handling.
Not included: manual guest-response outsourcing, 24/7 human monitoring, major workflow rebuilds, or new feature development.
Included in the initial build
- Initial setup for the selected entry type (Beds24 / AirHost / QR flow)
- Reservation-context sync and iPaaS workflow design
- Multilingual guest support, FAQ automation, and upsell flow setup
- High-risk holds, urgent handoff logic, and staff notification design
- Initial rule setup for up to 3 properties and one round of test adjustment
Not included by default
- 24/7 human reply outsourcing
- Replacing Beds24 or AirHost itself
- External service costs such as AirHost, n8n, or AI API usage
- Photo shoots, LP production, paid ads, or unrelated website work
Expand beyond messaging
with optional workflows.
Early check-in / late checkout, luggage storage, parking, cleaning requests, and other operational flows can be added only when needed.
One-time implementation add-ons
Extra property
$126approx.
Add initial rule setup and configuration for each property beyond the first three.
ECI / LCO management
$189approx.
Add approval routing, conditional availability rules, and staff alerts for early check-in or late checkout.
Luggage storage management
$189approx.
Add request eligibility, time-window control, and a structured operations log.
Parking management
$252approx.
Add parking allocation, reassignment, and guest-facing message logic.
Cleaning / supplies / operations requests
$440approx.
Turn internal tasks and guest requests into structured approval flows.
Visibility add-on
Operations dashboard initial setup
ADD-ONLocalize the dashboard, restructure the KPI layout, and adapt the screen hierarchy for vacation-rental operations. It becomes easier to review response logs, reply types, alert status, and property-level movement on one screen.
- Aggregate fixed / ai / handoff activity and spot patterns
- Property-level volume, handoff rate, and unresolved flags
- Japanese labels, KPI arrangement, and screen hierarchy tuning
- Connection to the guest-response operations log
A higher-tier build is available when you need live data integration from Beds24, AirHost, Airtable, or similar tools.
Please confirm scope through the consultation flow.
Bundled with the main service
$308(approx.)
50% off — standard price $616
Add with the main serviceStandalone purchase
$616(approx.)
One-time, billed in JPY at checkout
The bundled rate is available only when purchased together with the main service.
Vacation-rental operations dashboard
Today check-ins
8
Across 3 properties
Today check-outs
3
Across 2 properties
Guests this month
142
Monthly total
Monthly revenue
$4.2K
+12% vs last month
Response mix
218
cases
Revenue trend
This week$3.0K
↑ +16% vs last month
Sat
Sun
Mon
Tue
Wed
Thu
Fri
Reservation list
| Booking ID | Guest | Property | Stay | Dates | Status |
|---|---|---|---|---|---|
| BNB-001 | A. Müller | Minamihorie 101 | 3 nights | 6/19–6/22 | Checked in |
| BNB-002 | C. Smith | Namba 203 | 2 nights | 6/19–6/21 | Checked in |
| BNB-003 | Li Lei | Minamihorie 102 | 5 nights | 6/19–6/24 | Booked |
| BNB-004 | N. Johnson | Minamihorie 101 | 1 night | 6/20–6/21 | Booked |
* Screen for illustration. The final setup depends on the project scope.
Not sure which add-ons are worth including?
Tell us the number of properties, your current operating flow, and the requests you want to automate, and we will recommend the most relevant add-ons with a budget range.
Why this is different from
a generic FAQ bot.
AirHost itself is already moving into FAQ and AI-reply territory. The edge here is not “having a bot,” but in handoff design, upsells, alerting, analytics, and cross-platform operations.
Property rules are structured before automation starts
This is not just template setup. We first map each property’s operational differences and then build the workflow around them.
Dangerous categories are never auto-sent
Refunds, incidents, equipment failures, and neighborhood trouble are held back and routed to staff instead of being answered automatically.
iPaaS connects the operational layer
Parking, luggage storage, ECI/LCO, and post-reply request handling can all be extended within the same design approach across Beds24 and AirHost.
How this differs from a
typical monthly chatbot service.
This compares against the typical monthly chatbot pattern without naming individual competitors.
| Comparison point | Typical monthly chatbot | This service |
|---|---|---|
| Initial fee | Free to roughly $314 | $931+ one-time build |
| Monthly fee | $94–$314 / month | No fixed fee (only external service costs) |
| Customization | Mostly template-based | Built around property rules and operating flow |
| Handoff design | Usually none | Immediate escalation only for risky categories |
| PMS / ops fit | Often message-only | Supports Beds24 and AirHost entry models |
| Upsell automation | Usually absent | Timed prompts before and after check-in |
* The initial cost is higher than a monthly chatbot, but the total cost reverses over time because there is no mandatory fixed monthly fee to our team.
Against monthly services,
break-even can happen in about 6 months.
Instead of paying every month for AI-plus-outsourcing or multi-OTA reply services, you own the operating workflow as a one-time build. After that, there is no mandatory fixed monthly fee to our team.
ROI assumptions
Conservative assumptions: 1.5 inquiries per room per day, 6 minutes per inquiry, labor cost at about $9 per hour, 70% automation rate, and an existing AirHost environment.
3-room operation
Approx. $89 / mo
Payback Approx. 10–15 months
5-room operation
Approx. $149 / mo
Payback Approx. 6–8 months
10-room operation
Approx. $297 / mo
Payback Approx. 3–4 months
Initial cost is higher than monthly alternatives, but the longer the workflow stays in use, the more the total cost tilts in favor of owning the system.
Concierge AI Agent setup flow.
Live in as little as 4 days.
01
Free consultation and estimate
We review property count, current setup (Beds24 / AirHost / QR), and the guest inquiries that are causing the most friction.
02
Rule mapping
We define check-in, parking, prohibited items, and where dangerous categories must be held for staff.
03
Build and test
We configure integrations, classification, reply logic, and handoff rules, then test them with real operating data.
04
Go live
Go live in as little as 4 days. Monthly operations and maintenance can be added later only if needed.
Frequently asked questions about
vacation-rental guest automation
How should we choose between Beds24, AirHost, and the QR-code-based setup?
Choose Beds24 when reservation and guest-message data should be the main trigger. Choose AirHost when your guest page and pre-check-in flow are the main entry. Choose the QR-code-based setup when you want to start lightly without PMS dependency and guide guests from an on-site flow.
What does the self-managed option mean?
It means we hand over the finished iPaaS workflow and your team manages external service costs and connections such as iPaaS and AI API usage. It does not mean you build everything from scratch. It means you operate the finished system yourself.
What if we want to run it on our own environment such as Mac mini or VPS?
That is separate from the standard self-managed option. Environment setup, deployment, and handover on your own infrastructure are handled as a separate scoped option.
Do we need a fixed monthly contract?
No fixed monthly contract is required. Ongoing costs are only the external service fees such as iPaaS and AI API usage. Monthly operations and maintenance can be added later from $31 / month if needed.
Could risky messages still be auto-sent?
No. Refunds, incidents, equipment trouble, and neighborhood complaints are designed as handoff-only categories. Only safe categories are automated.
Can extra properties be added later?
Yes. When they are added together with the initial build, the bundled rate is 30% off at $88 per property. If they are added later, the standard rate of $126 per property applies.
How quickly does the investment pay back?
With 3–5 rooms, payback often lands in the 6–15 month range. Around 10 rooms, it can move into just a few months. These ROI estimates are based on conservative assumptions.
What does post-verification invoicing mean?
It means you can choose invoice payment after live operation is confirmed. You do not have to pay upfront before the system is proven to work in your environment.
What happens if something does not work correctly after launch?
There is a 30-day operation guarantee after go-live. Configuration issues or unexpected behavior are corrected at no charge, and one test-adjust cycle is already included in the initial build.
How do you handle data security and personal information?
The system is designed with data minimization in mind. Reservation data stays in Beds24 or AirHost where possible, and AI requests are limited to the necessary inquiry content rather than full personal records.
Let’s design a guest-response system
that keeps running through the night.
Tell us your property count, current setup, and the guest inquiries you want to automate, and we will map the right entry type and scope with you.